News

• Website translation service comes as Sign Language Week begins in the UK
• Enhances support Nationwide offers Deaf customers in branch and contact centres
• Just 6% of financial services firms¹ offer websites in British Sign Language (BSL)
• Deaf charities call for greater awareness of BSL as a recognised UK language
• BSL is the primary language of 87,000 of UK’s Deaf population

• Kettel Homes enables first-time buyers to live in the home they want to own while they build up their deposit, strengthen credit and increase affordability
• Price of the property is locked in at the outset so tenants have a clear route to home ownership
• Forms part of Nationwide’s efforts to create solutions for those in poverty by funding start-ups
• Incubator Programme launched alongside a £2.5m investment in the Fair by Design fund

Nationwide is partnering with OpenWrks, a UK based provider of open banking applications, to help members facing financial difficulty.

• More than half of Brits plan to attend at least one big event post-lockdown, poll shows
• Average person to spend £65 each on tickets, plus additional £103 on other expenses
• Nearly eight in 10 buy tickets online, but two-thirds worry about risk of online fraud
• Stronger security measures for cards requires customers to keep contact details up-to-date
• Former footballer Teddy Sheringham comments about fans wanting to get back into stadiums

• Nationwide has partnered with Form3 to use their platform to help deliver the Society’s future payments strategy
• The Society’s members will be amongst the first in the UK to benefit from the cloud-native technology Form3 uses to process payments

• Nationwide calls for innovative ideas to help tackle the Poverty Premium with new challenge
• UK’s brightest talent asked to step forward with winning ideas that will developed and scaled up
• Start-up business challenge launches alongside a £2.5m investment in the Fair By Design Fund
• Applications open 24 February; programme supported by charities and organisations across UK

• Applications for Nationwide’s tech apprenticeships open today, to start September 
• Society to work alongside local employers to shape curriculum for autumn courses  
• Nationwide played leading role in bringing the Institute of Technology to Swindon  
• Institute one of 12 across England aimed at helping drive a STEM skills revolution  
• Apprenticeships form part of Nationwide’s commitment to close STEM skills gap  

• Britain’s biggest building society today hosts its fifth Ada Lovelace event at 6pm
• Students invited to join virtual workshops aimed at opening eyes to careers in technology
• Over 200 people signed up but registration spaces still available - register here

• Society’s new cloud native Speed Layer provides a near real time data cache improving speed, resilience and security
• This technology will enable the Society to quickly deploy new products and services
• Developed in partnership with Publicis Sapient the Speed Layer is already supporting more than 24 million weekly app log ins

• Apple Business Chat enables members to securely message Nationwide directly via the Messages app on Apple devices
• More than 14,000 conversations with members have been held via the service since 23 April
• Powered by global conversational solutions provider, LivePerson, new service gives members a direct line to Nationwide experts to help with a range of queries

• ‘Kinda’ tool created by Society to enable staff to receive a helping hand during lockdown
• New tool rolled out for Mental Health Awareness Week 2020 as part of focus on wellbeing
• Society’s 18,000 employees will also have free access to mental health platform Unmind

• Nationwide trains virtual assistant Arti to handle common Covid-19 mortgage holiday queries
• Enhanced abilities mean Arti can support frontline colleagues during unprecedented times
• New service went live at the end of March and has handled thousands of queries to date