Located at 51 Broad Street, the branch opens on Monday 2 July, with an official opening taking place on Saturday 14 July. The Society has relocated customers and staff from the old Broad Street and Station Road branches.
The new branch location is larger, with an informal layout that allows members to do their banking in a way that suits them best – whether it’s using the open plan seating area or having a quiet chat in one of the private pods. It also features a community area for members to enjoy, with news about volunteering, a noticeboard for messages and colouring-in to entertain young children.
Members will also have access to the latest technology, including free wi-fi, access to Nationwide’s Internet Bank via iPads, and Nationwide Now technology1, the Society’s high-definition video link providing access to specialist advisers.
Mandy Beech, Branch Director at Nationwide Building Society, said, “We’ve been rolling out our 4C design into a number of new branches and refurbishments, having listened to the feedback from our customers. I’m pleased that here in Reading, we’ve been able to secure a larger premises on Broad Street, with enhanced benefits for customers. We hope that by adding facilities like the community area, customers will come in to do their banking and use the space we’ve provided here for the community to use.
“We also understand that some of our members like interacting face-to-face with our people, that’s why we’re rolling out this new design, with larger areas for open plan meetings, private pods for those who prefer more privacy, and technology such as tablets for a greater degree of self-service.”
Nationwide Broad Street branch
The branch, at 51 Broad Street, contains all the latest innovations Nationwide offers to customers including Nationwide NOW, together with the personal service so many value in an increasingly digital age. The branch will also benefit from Nationwide Radio, a station specifically set up for Society’s branch network having received positive feedback from members.
