21 Feb 2024

Discount store spend jumps 41% as Brits offset cost-of-living by bagging bargains

  • Households aim to make money go further by shopping at discount stores, such as B&M, Poundland & Temu
  • Nationwide’s Spending Report shows Brits spent £7.5bn in January – three per cent increase on last year
  • Renters face biggest hike as rent payments rise 28% year on year, while mortgage repayments up by 11%
  • Despite rising essential costs, spend up on non-essentials, from subscriptions to holidays and health & beauty
  • Nationwide, which operates a cost-of-living helpline (0800 030 4066) urges anyone struggling or worried to contact their financial service provider to help them get back on track

Brits are flocking to discount stores to stave off the impact of cost-of-living as Nationwide’s Spending Report reveals households spent 41 per cent more at budget outlets in January versus last year.

The Nationwide Spending Report1 – a monthly analysis of more than 214 million debit card, credit card and Direct Debit transactions – shows c.£7.5 billion was spent overall in January. This marked a three per cent increase compared to the previous year, while transactions were up four per cent year on year as the impact of the cost of living continues to bite (see breakdown of categories below and in the tables in Notes to Editor).

Many are turning to bulk buy and discount retailers – from Poundland and B&M to Temu and eBay - in a bid to save money at a time essential costs continue to increase. It comes as many people have also switched to cheaper supermarkets to make savings, with retailers like Lidl and Aldi seeing annual increases in spend of 10 per cent and three per cent respectively.

The data correlates with the growth of the UK’s Value, Discount, Variety Stores and General Merchandise Retail Market, which is forecast to grow at a rate of more than four per cent until 20272 as a result of the cost-of-living crisis.

According to Nationwide’s data, both essential and non-essential costs were up year on year in January, by three per cent and two per cent respectively. The cost of housing saw the biggest rise, with renters seeing a 28 per cent increase compared to January 2023, while mortgage repayments increased 11 per cent year on year. However, household budgets were also stretched further by increases in insurance (+17%), travel (+10%), tv and broadband (+8%), debt repayments (+7%), pet costs (+7%) and supermarket spend (+6%).

Despite ongoing financial pressures, discretionary spending rose in January, negating some of the cutbacks seen in previous months. Spending increased year on year across multiple categories including: subscriptions and digital goods (+12%), health and beauty (+9%), gardening (+7%), charity donations (+6%) and holiday and airline travel (+6%).

However, Brits reduced annual spend on non-essential items such as DIY and home improvements (-13%), gambling (-5%), clothing and shoes (-2%), dating (-2%) and spending in general retailers/department stores (-1%).

Essential spending overview (full data by category in table below): the amount spent in January reached around £4.5 billion – a three per cent increase on January 2023. The volume of essential transactions (c.116m) was up seven per cent on January last year. Highlights include: 

  • Mortgages and Rents: spending was up 11 per cent year on year, while rent payments increased 28 per cent.
  • Discount stores: spend rose by 41 per cent year on year, a sign people are shopping around to increase spending power.

Non-essential spending overview (full data by category in table below): at £2.9 billion, overall non-essential spending was up two per cent on last January. The number of transactions (c.97.6m) was up one per cent against January 2023. Highlights include: 

  • Holidays & airline travel: spend was up six per cent year on year as the cold weather spurred people to book breaks.  
  • DIY/Home Improvement: many have likely shelved projects to save money, with spend down 13 per cent year on year.
  • Health & Beauty: Spend on health and beauty rose nine per cent year on year possibly a sign of people focusing on their health and wellbeing as part of New Year’s resolutions.

Mark Nalder, Nationwide’s Payments Strategy Director, said: “Our data highlights how many households are being resourceful with their finances by spending smart. But despite essential costs remaining high, there are potential green shoots of optimism, with non-essential costs up year on year – demonstrating that many are able to balance what they need with what they want.

“We would encourage anyone who is struggling financially to get in touch with their financial services provider to help them get back on track.”

Britain’s biggest building society has operated a dedicated cost-of-living helpline (0800 030 40 66), with trained experts able to provide support in-branch, over the telephone or by video (see Notes to Editor). Support can range from conducting financial health checks to forbearance options for those facing financial difficulties.

Ends

Notes to editors

Spending tables

Essentials – Total amount spent (£s)

Spend Category

Total spend January 2024

% change vs Dec 2023

% chance vs January 2023

Debit Card

Credit Card

Childcare & Education

£83,658,436

155%

0%

87%

9%

Debt

£782,853,532

19%

7%

0%

0%

Discount Stores

£120,531,420

-35%

41%

88%

12%

Insurance

£280,612,300

16%

17%

29%

11%

Mortgage payments

£216,217,968

5%

11%

0%

0%

Motoring (inc. fuel/electric car charging)

£464,730,204

5%

-5%

83%

12%

Other bills

£676,975,957

37%

-11%

55%

2%

Pets

£50,303,531

-1%

7%

83%

17%

Rent payments

£31,709,222

5%

28%

0%

0%

Supermarket

£1,037,694,093

-22%

6%

92%

8%

Travel

£120,884,543

-3%

10%

86%

14%

TV, phone and broadband

£291,528,919

8%

8%

18%

1%

Utilities

£364,711,765

4%

1%

17%

1%

TOTAL

£4,522,411,891

2%

3%

49%

5%

Essentials – Total number of transactions

Spend Category

Total transactions January 2024

% change vs Dec 2023

% chance vs January 2023

Debit Card

Credit Card

Childcare & Education

1,382,343

25%

2%

83%

6%

Debt

5,299,158

8%

6%

0%

0%

Discount Stores

6,200,076

-26%

51%

92%

8%

Insurance

5,233,202

7%

2%

8%

2%

Mortgage payments

282,831

4%

-2%

0%

0%

Motoring (inc. fuel/electric car charging)

10,952,876

-3%

-1%

84%

7%

Other bills

4,137,136

7%

1%

30%

3%

Pets

1,029,430

-8%

3%

90%

10%

Rent payments

103,157

7%

16%

0%

0%

Supermarket

56,060,662

-9%

5%

94%

6%

Travel

13,269,710

-8%

12%

93%

7%

TV, phone and broadband

8,349,620

7%

6%

32%

2%

Utilities

4,576,481

5%

2%

29%

1%

TOTAL

116,876,682

-6%

7%

75%

5%

Non-essentials – Total amount spent (£s)

Spend Category

Total spend January 2024

% change vs Dec 2023

% chance vs January 2023

Debit Card

Credit Card

Charities

£48,771,381

-10%

6%

62%

7%

Clothing & Shoes

£203,198,949

-37%

-2%

83%

17%

Dating

£1,185,538

-2%

-2%

87%

13%

DIY/home improvements

£221,729,391

13%

-13%

75%

25%

Eating & drinking

£460,150,240

-21%

1%

90%

10%

Gambling

£195,174,388

-11%

-5%

100%

0%

Gardening

£14,188,164

-46%

7%

81%

19%

General retailers & department stores

£269,454,391

-37%

-1%

84%

15%

Health & Beauty

£197,519,478

-17%

9%

81%

17%

Holidays & Airline Travel

£428,434,762

50%

6%

59%

41%

Leisure & Recreation

£150,691,443

-18%

4%

65%

17%

Other shops and catalogues

£702,184,451

-7%

7%

33%

7%

Subscriptions & Digital Goods

£89,378,231

-8%

12%

91%

9%

TOTAL

£2,982,060,808

-12%

2%

68%

16%

Non-essentials – Total number of transactions

Spend Category

Total transactions January 2024

% change vs Dec 2023

% chance vs January 2023

Debit Card

Credit Card

Charities

2,158,609

-13%

5%

48%

5%

Clothing & Shoes

4,966,663

-33%

2%

89%

11%

Dating

47,679

-1%

3%

90%

10%

DIY/home improvements

2,852,134

-8%

-25%

86%

14%

Eating & drinking

33,657,578

-14%

1%

93%

7%

Gambling

9,213,232

-10%

3%

100%

0%

Gardening

592,022

-39%

9%

87%

13%

General retailers & department stores

10,891,051

-29%

-1%

87%

11%

Health & Beauty

5,755,806

-21%

5%

86%

9%

Holidays & Airline Travel

2,198,472

7%

6%

74%

26%

Leisure & Recreation

5,328,121

-11%

5%

71%

8%

Other shops and catalogues

11,046,498

-23%

-2%

75%

8%

Subscriptions & Digital Goods

8,953,726

-7%

15%

94%

6%

TOTAL

97,661,591

-17%

1%

88%

8%

1 Nationwide’s January Spending Report is based on debit and credit card and Direct Debit transactions made by Nationwide customers between 1 and 31 January 2024 

United Kingdom (UK) Value, Discount, Variety Stores and General Merchandise Retail - Market Size, Trends, Categories, Consumer Attitudes, Major Players and Forecast to 2027 (globaldata.com)

Nationwide cost-of-living helpline: The hotline (0800 030 40 66) was launched last August. It is supported by dedicated, trained experts across Nationwide. It is available from 8am-8pm Monday - Saturday. Nationwide aims to answer calls within ten minutes.  

All frontline colleagues have been providing cost-of-living help for customers, whether in branch or on the telephone, while trained cost-of-living experts offer face-to-face, telephone and video appointments.  Anyone in financial hardship should contact their bank or building society for support. Further details can be found at - Cost of living – how we’re here for you | Nationwide